Please read this Privacy Policy carefully, as when accessing this website, the provision of your personal data implies knowledge and acceptance of the conditions contained herein.
Who is responsible for collecting and processing the data?
Jorge Silva Tavares, Unipessoal Lda., hereinafter Tijosa Eco-House Camp, is the entity responsible for collecting personal data and, within the scope of its activity, may use entities subcontracted by it to pursue the purposes indicated here.
What is personal data?
Personal data is any information, of any nature and regardless of its support. Including sound and image, relating to an identified or identifiable natural person. A person who can be identified directly or indirectly is considered identifiable, namely by reference to an identification number or to one or more specific elements of his physical, physiological, psychological, economic, cultural or social identity.
What personal data is collected and processed?
Tijosa Eco-House Camp collects and processes, among others, the following personal data: – Reservations: name, surname, e-mail address, telephone number, address, payment method and booking details. – Recruitment: name, surname, e-mail address and curriculum vitae. – Newsletter: name, surname, e-mail address, country. When browsing the website, Tijosa Eco-House Camp may collect information about the computer, including IP address, operating system and browser used, for administrative purposes and aggregation of information for our advertisers. Tijosa Eco-House Camp assumes that the data were provided by the holder of the same or that he has given authorization for this purpose and assumes that they are true and up to date.
How is your data collected?
Personal data may be collected through the following means: (a) E-mail (b) website (c) Telephone calls (d) In person The data collected is processed and stored by computer and in strict compliance with the legislation for the protection of personal data, being stored in specific databases created for this purpose by Tijosa Eco-House Camp or by the entities subcontracted by it. Some personal data collected on the website are mandatory and, in case of lack or insufficiency of such data, Tijosa Eco-House Camp may not be able to provide you with the services or information requested by you. In each specific case, Tijosa Eco-House Camp will inform you of the mandatory nature of providing the personal data in question.
What is the purpose of the data collected?
Your data is intended to integrate a personal data file that Tijosa Eco-House Camp may use for the following purposes: – Management of reservations and stays – Billing and verification of payment methods – Providing the necessary information for your stay at Tijosa Eco-House Camp – Conducting satisfaction questionnaires related to your stay – Complaints and customer support management – Contacts agenda – Sending of newsletter – Sending marketing actions – Compliance with other legal or regulatory obligations – Conducting market studies, evaluation surveys and statistical analyses. – Recruitment For the pursuit of the purposes identified above, Tijosa Eco-House Camp may interconnect the data collected, with the purpose of updating and completing such data.
The treatments associated with the purpose of paragraph a) are based on the contractual relationship established between you and Tijosa Eco-House Camp. The treatments associated with the purposes of points c) and d) are based on your consent, or the legitimate interest, if you are already our client. In the latter case, you will always have the possibility to object, in each marketing communication that is sent to you. The treatments associated with the purpose e) are based on the fulfillment of legal obligations. The treatments associated with purposes b), d) (in cases where you are our client) and e), f) and j) are based on the legitimate interests of Tijosa Eco-House Camp. The treatments associated with purposes g) and k) are based on the establishment of pre-contractual relationships.
With whom do we share your data?
The data collected and held by Tijosa Eco-House Camp, may be transmitted, with respect for the duty of confidentiality and the principle of the purpose that presided over its collection, to the following entities: a) Judicial or administrative authorities, in cases where such transfer is mandatory b) Recruitment and selection companies c) Subcontractors that will process the data on behalf of Tijosa Eco-House Camp and in accordance with the purposes determined by it. Cookies Cookies are small pieces of information that can help identify your browser and that can store information, for example, User settings and preferences. Tijosa Eco-House Camp may store cookies on your device to personalize and make browsing as easy as possible, not providing these same cookies with references or personal data of the User. For more information you should have our Cookies Policy.
What are your rights?
Under the terms of the Personal Data Protection Act, we guarantee you the defect of access, updating, rectification, elimination, portability and erasure of your personal data. You may also file complaints with the Data Protection Commission. We also grant you the right to object to the use of the data provided for marketing purposes, to send informative communications or to be included in lists or information services. If you have not done so when collecting the data, you can send a request later. The exercise of these rights must be carried out through the following email address info@tijosaecohouse.pt or address Tijosa Eco-House Camp – Rua Pedro Homem de Mello, 147 Cais da Tijosa, 3880-314 Ovar in the care of Fernando Tavares.
For how long is your data stored?
The period of time during which the data is stored and kept varies according to the purpose for which the information is processed. Whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that motivated their collection or subsequent processing, after which they will be deleted.
Is your data handled securely?
Tijosa Eco-House Camp is committed to ensuring the protection of the security of your data. For this purpose, it has adopted several security measures, of a technical and organizational nature, in order to protect the personal data that you make available to us against its dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any other form. of illicit treatment. Tijosa Eco-House Camp requires its subcontractors and partners to adopt security measures equivalent to those it practices. Notwithstanding the security measures practiced by Tijosa Eco-House Camp, the User must adopt additional security measures, properly configured, with an active firewall, antivirus and anti-spyware, and ensure the authenticity of the websites they visit on the internet, and must avoid websites whose reputation you do not trust.
Communications
Tijosa-Eco-House Camp recognizes that it may communicate User data within the scope of merger, acquisition and/or incorporation processes in which it is, not considering this communication as a transfer of data to third parties, nor if there is any subcontracted treatment. Tijosa-Eco-House Camp may also transmit data to third parties within the scope of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that, for this, it is duly ordered by a court order to that effect.
Data transfer
If data transfers to third countries that do not belong to the European Union or the European Economic State may occur, Tijosa Eco-House Camp will comply with the law, namely with regard to the suitability of the destination country with regard to the protection of personal data. requirements that apply to these transfers, and personal data are not transferred to jurisdictions that do not offer guarantees of security and protection. The use of Tijosa Eco-House Camp’s social networks may imply the transmission of data to the social network service providers, which may be based outside the European Union or the European Economic Area. Tijosa Eco-House Camp is not responsible for the data that the User makes available on social networks.
Amendment to the Privacy Policy
Tijosa Eco-House Camp reserves the right, at any time, to make adjustments and changes to this Privacy Policy, these changes being duly publicized on this website.
Declare, exercise or defend rights
It may at times be necessary for us to process personal data and, where appropriate and in accordance with local laws and requirements, sensitive personal data in connection with the exercise or defense of rights. Article 9, paragraph 2, point f) of the GDPR allows this processing when it “is necessary for the declaration, exercise or defense of a right in a judicial process or whenever the courts act in the exercise of their legal advisory function”. This may arise, for example, where we need to obtain legal advice in connection with legal proceedings or where we are required by law to retain or disclose certain information as part of a legal process.
Changes to the document
Tijosa Eco-House Camp may occasionally change this statement and the Privacy Policy to reflect the company’s image and Customer Feedback. We encourage our customers to periodically review our Privacy Policy, to be updated on how Tijosa Eco-House protects your information, without prejudice to informing you whenever there are relevant changes to our Privacy Policy.
Contacts
Tijosa Eco-House Camp welcomes your comments regarding this Privacy Policy. If you believe that Tijosa Eco-House Camp does not comply with this declaration, please contact us at info@tijosaecohouse.pt or by post to Tijosa Eco-House Camp – Rua Pedro Homem de Mello, 147 Cais da Tijosa, 3880-314 Ovar, in the care of Fernando Tavares. We will try to evaluate your suggestion and respond as soon as possible.